FAQs

 How do I set the service up?

 How do I divert my calls to you?

 Can I decide when to divert my calls to you?

 Do I need special equipment to use your services?

 Are the calls answered in my company's name?

 What sort of calls can you handle on our behalf?

 What if more than one person is calling my company at the same time?

 Will your staff know enough about my business to assist my callers?

 How do I receive my messages?

 I already have staff to answer my calls, so why would I need your services?

 I currently divert calls to mobiles, how will your service benefit me?

 What call volumes can you handle?

 Will I know how quickly my calls are being answered?

 Are all calls answered within the UK, even after normal office hours?

 Are my calls recorded?

 How do you cope with a sudden unexpected surge in calls?

 What would happen if you had an issue such as a power outage, would you still be able answer my calls?

 Are there any hidden costs?

 Will I be charged for sales calls or wrong numbers?

 Can I change the package I sign up for?

 What is this Operation Zest that I have heard so much about?

 What level of customer service training have your team received?

Why Choose Lemon?
Client Testimonials
FAQs

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Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC Operation Zest, our pioneering quality mark Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC
Lemon Business Solutions Ltd, Unit 1, Lockheed Court, Preston Farm Business Park, Stockton-on-Tees. TS18 3SH
Company Registered No: 05941029 (England). VAT Registration No: GB 986 0005 20
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