Business Continuity Support

Photo of Business Continuity Business Continuity Planning isn't glamorous, but it is an absolute necessity. The UK's Zest call centre has the experience and knowledge to assist you, so that your phone lines will still be open for business in the event of a crisis. In such an event, what will happen to your business phone calls?


Did you know?

  • Every year, around 20% of all businesses across the United Kingdom face an event that is unplanned, unwanted and sometimes challenges their very survival. *
  • The crisis may originate as a result of fire or flood, theft or fraud, or as a result of human intervention.
  • 80% of affected businesses will never fully recover and 65% of businesses will fail completely. **
  • Businesses that successfully recover to thrive again are those that have a robust business continuity plan in place.
As a leading call centre, Lemon are business continuity specialists. Our Business Continuity Support service forms an integral part of any disaster recovery and business continuity plan for businesses of all sizes. With our Business Continuity Support service we can, at literally the flick of a button, manage your calls without prior notice, giving you the complete peace of mind that your customer calls will continue being answered even in the event of a crisis.


Lemon, the Zest call centre in the UK, will:

  • Work with you to provide a service that will be robust and efficient in the event of a crisis. Lemon will professionally manage your call handling and our first class service will provide a seamless transition of your business lines to our team using call divert.
  • Have our highly trained and experienced call centre team on standby 24/7/365 to receive your calls in the event of an invocation, with no notice required.
  • Review and rehearse an invocation with you at set pre-planned intervals throughout the year and we are committed to providing ongoing training to our dedicated team so that they are prepared for an invocation if it were to happen.
Read Why Choose Lemon? to discover more benefits of choosing the Zest service for your business and don't just take our word for it, read our Client Testimonials to see why our clients think that we're the Zest call centre in the UK!

Give our helpful team a call to discuss your company's Business Continuity Support needs, no pressure, no selling, just a good old fashioned chat and advice.

Call Lemon Business Solutions free now on 0800 612 7595 or of course you can use the 'Get in Touch' box on this page or email our team at zest@no-sour-business.co.uk. We look forward to hearing from you.

* Source: Aviva. ** Source: Oval Risk Services.

Why Choose Lemon?
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Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC Operation Zest, our pioneering quality mark Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC
Lemon Business Solutions Ltd, Unit 1, Lockheed Court, Preston Farm Business Park, Stockton-on-Tees. TS18 3SH
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