Information Request Lines

Photo of Information Request Lines You've carefully planned and prepared your latest marketing strategy right down to the last detail and you've got a great advertising campaign shouting out your number for potential new customers to call, now you need to make sure that the right call management resources are in place to answer the calls when the phone starts ringing off the hook!

You'll never get another chance to make that first impression, that's why your potential new customers deserve to get the Zest service from their first call!

Can Lemon help you?

  • Do you have a great campaign planned but you are unsure how you will cope with the volume of calls generated?
  • Did you know 50% of new callers don’t ring back if they don’t get an answer when they call? *
  • Are you unsure what times of the day or night your potential new customers will call?
  • Is responding to customer requests for information going to be a big drain on your resources?
  • Do you want to give your customer the highest level of customer service on that important first call?
For businesses of all sizes Lemon's Information Request Line service forms an integral part of managing potential new customer calls on the back of a marketing campaign. You get complete reassurance that when the campaign takes off your callers will be getting the Zest service from a highly skilled customer service team on that important first call.

We give you complete flexibility, our lines are staffed 24/7 so your new customers can call at any time of the day or night and get the same great service. We can integrate with your team and systems ensuring a seamless and enjoyable first interaction with your company for potential customers, making you stand out from the crowd.

Lemon, the Zest call centre in the UK, will:

  • Answer your new customer requests for information on your behalf, acting as your company and answering professionally in your company name.
  • Take your customer calls at any time of the day or night, 365 days a year, so you can advertise that your lines are open 24/7.
  • Professionally handle all your calls, or just act as an overflow when your lines are busy.
  • Use our powerful postcode lookup software to ensure accuracy of address data on all calls.
  • Work on your own CRM system where required to record potential new customer details.
  • Provide a detailed management report, so you get a comprehensive view of results.
  • Also offer fulfilment, preparing and mailing out brochure packs and of course, as the Zest call centre in the UK we will give your customers the Zest customer service in the business!
Read Why Choose Lemon? to discover more of the amazing benefits of choosing the Zest service for your business and don't just take our word for it, read our Client Testimonials to see why our clients think that we're the Zest call centre in the UK!

Give our helpful team a call to discuss your company's Information Request Line needs, no pressure, no selling, just a good old fashioned chat and advice.

Call Lemon Business Solutions free now on 0800 612 7595 or of course you can use the 'Get in Touch' box on this page or email our team at We look forward to hearing from you.

* Source: Moneypenny.

Why Choose Lemon?
Client Testimonials

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Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC Operation Zest, our pioneering quality mark Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC
Lemon Business Solutions Ltd, Unit 1, Lockheed Court, Preston Farm Business Park, Stockton-on-Tees. TS18 3SH
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