Marketing and Media Response

Photo of Marketing and Media Response After planning a marketing campaign it's imperative to make sure that the resources are in place to handle the response. Perhaps you have media coverage coming up, good or bad and you need to make sure that the resources are in place to handle the high volume of calls that may be generated. By using Lemon's professional call handling and email management services you can rest assured that a highly skilled and professional customer service team will be answering each and every enquiry just the way you want.


Can Lemon help you?

  • Do you have a great marketing campaign planned but you are unsure how you will cope with the volume of calls generated?
  • Do you have media or press coverage and need additional resource to cope with the volume of calls, emails or text messages that may be generated?
  • Are you unsure of what times of the day or night that the calls will come in?
  • Is responding to the additional calls going to be a big drain on your resources and difficult to manage?
For businesses of all sizes Lemon's Marketing and Media Response service forms an integral part of managing additional call volumes generated on the back of a marketing campaign or media coverage. You get complete reassurance that when the phones start ringing your callers will be getting the Zest service from a highly skilled customer service team.

Lemon give you complete flexibility, our lines are staffed 24/7 so we can handle your calls at any time of the day or night and get the same consistently high level of service. Our highly skilled operators are experienced in responding to marketing campaigns as well as both positive and negative media coverage.


Lemon, the UK's Zest call centre, can:

  • Answer your calls professionally in your company name.
  • Take your calls at any time of the day or night, 365 days a year.
  • Professionally handle all your calls, or just act as an overflow when your lines are busy.
  • Capture the information you require for each call and follow your own procedures, such as emailing you the message after each call.
  • Utilise your own CRM system to record caller details where required.
  • Use your official company statements to respond directly to media queries.
  • Provide a detailed management report, so you get a comprehensive view of all calls.
  • Give your customers the Zest customer service in the business!
Read Why Choose Lemon? to discover more of the amazing benefits of choosing the Zest service for your business and don't just take our word for it, read our Client Testimonials to see why our clients think that we're the Zest call centre in the UK!

Give our helpful team a call to discuss your company's Marketing and Media Response needs, no pressure, no selling, just a good old fashioned chat and advice.

Call Lemon Business Solutions free now on 0800 612 7595 or of course you can use the 'Get in Touch' box on this page or email our team at zest@no-sour-business.co.uk. We look forward to hearing from you.

Why Choose Lemon?
Client Testimonials
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Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC Operation Zest, our pioneering quality mark Lemon is a Gold Investor in People Lemon is ISO9001 accredited Lemon is ISO27001 accredited Lemon is a member of the NECC
Lemon Business Solutions Ltd, Unit 1, Lockheed Court, Preston Farm Business Park, Stockton-on-Tees. TS18 3SH
Company Registered No: 05941029 (England). VAT Registration No: GB 986 0005 20
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