Whistleblowing Hotline

Photo of Whistleblowing Hotline Employees are often the first to realise that there may be something wrong within the company. However, they may not express their concerns because they fear harassment or victimisation, or that speaking up might be disloyal to colleagues or to the company. In these circumstances it might be easier to ignore the concern rather than report what might be just a suspicion of malpractice.

In the UK the Public Interest Disclosure Act 1998 (PIDA), which came into force on 2nd July 1999, provides protection for employees from harassment or victimisation as a result of identifying malpractice. Whilst in the US the Sarbanes-Oxley Act is mandatory and came in to force in 2002 in response to the high-profile Enron and WorldCom financial scandals. Both pieces of legislation promote the use of whistleblowing and providing employees with a method of reporting concerns.

Can Lemon help you?

  • Do you have a whistleblowing hotline that is answered quickly, reliably and professionally 24/7?
  • Can your employees report anonymously and do they trust the system?
  • How easy is it for employees to raise a concern about fraud or theft if they are suspicious?
  • Are you losing large sums of money through potential theft or fraud?
  • Are you aware of the potential level of drugs or alcohol abuse in your organisation?
  • Are you aware of bullying, discrimination, racism or health and safety issues within the workplace?
Using an external body to provide your whistleblowing hotline is an important step in giving your employees the confidence to report any concerns or wrongdoings. It is also important that the company you outsource the service to has the necessary processes in place to ensure that your sensitive information remains confidential, and this should ideally be backed up by the appropriate accreditation.

Lemon, the Zest call centre in the UK, will:

  • Answer your hotline in your company name.
  • Answer calls either 24/7/365 or at set time periods, i.e. when your office closes.
  • Capture the key information you require and follow your procedures, including any strict deadlines.
  • Provide detailed emailed reports to your senior management team or to an external body for further investigation.
  • We provide complete reassurance that your sensitive information will be kept confidential, backed up by our ISO accreditations.
Read Why Choose Lemon? to discover more of the amazing benefits of choosing the Zest service for your business and don't just take our word for it, read our Client Testimonials to see why our clients think that we're the Zest call centre in the UK!

Give our helpful team a call to discuss your lift whistleblowing requirements, be it 24/7 or just OOH's, no pressure, no selling, just a good old fashioned chat and advice.

Call Lemon Business Solutions free now on 0800 612 7595 or of course you can use the 'Get in Touch' box on this page or email our team at zest@no-sour-business.co.uk. We look forward to hearing from you.

Why Choose Lemon?
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