Why choose Lemon System integration

System integration that saves you money

Our experienced team can log calls directly onto your system, meaning an improved client journey and saving you money and time by reducing the hassle of double keying.

ESM
Liftdata
Ami
Insight
Mi-Case
Webfleet
Epix systems
mpro5

IFS
simPRO
Responsetap
Joblogic
Union Street
Strategic Imperatives
TCES Connections
QFM

A fresh, dynamic approach to call management. We’re here to help your business with our bespoke solutions

Enhanced
customer experience

Communications
Stack

Easy integration of communication channels into your service delivery E.g. Livechat and WhatsApp.

Bespoke Database
Builds

The database forms we use to manage your service will be tailored to your exact process requirements.

Reporting
Dashboards

Full visibility of live and historical data using Grafana dashboard technology to put you in full control.

On-Call Rota
Portal

Use our on-call portal to manage your teams and ensure that that the right person is always contacted.

Diagnostic
Tools

We can build bespoke diagnostic flows to triage simple customer service queries to technical fault finding.

Knowledgebase
Software

Use our knowledge database to put your information at the fingertips of our operators to enhance customer interactions.

Let’s talk

A trusted partner

We have committed to achieving and retaining international standards so you can be assured of the quality of our service and that your data is safe with us.

We hold ISO9001 for Quality Management and ISO27001 for Information Security, as well as being PCI-DSS compliant.